Tag Archives: support

Broken Support

I love the way that the shiny new Flash based Oracle support site crashes silently at 96% loaded while I’m trying to log a service request on a production system, all the while telling me about the benefits of using ‘My Oracle Support’. One of which is allegedly ‘Improved System Stability’ Anyone fancy starting a ‘Bring Back Metalink’ campaign? It was clunky and awkward but at least it worked most of the time, or is that just my rose-tinted glasses?